Skip to content

Free US shipping and a 5-year AquaCare warranty on every pad.

Contact AquaPad

Support

We're a small team, and a real person reads every message.

How quickly does AquaPad reply to support requests?

We answer most emails within one business day. Order, tracking and standard warranty questions are often handled the same day; anything needing a refund or replacement goes to a person for a decision, which can take a little longer.

Support email

support@aqua-pad.com

Source: AquaPad

For the fastest help with an existing order, have your order number ready. To track an order without signing in, use the order tracker.